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All orders received and
estimates accepted will be on the basis of our trading conditions and any
contract between us will be deemed to include them whether by specific
reference or not. Acceptance of our estimate will deem acceptance of our
conditions.
ESTIMATES
All estimates are issued
free but carry the following restriction of use: Estimates may not be used
in the application of a Building Society or Bank Home Improvement loan
without prior permission of W.S.Z. Joiners. Only accepted estimates may be
used in this manner. A charge of £25.00 will be made for an unsuccessful
estimate being used in such an application. Our estimates are generally
valid for a period of 30 days, however if any materials included in the
estimate are subject to a major price increase by our suppliers these will
be past on to the customer (after written notification has been given).
Where an estimate is given inclusive of VAT, this will have been based on
the rate of VAT at the date on the estimate. If the government changes the
rate of VAT, the new rate would be applied at the time of invoicing.
It is the clients responsibility to ensure that if an estimate is compiled
from architect plans, we are supplied with the most recent plans and
notified of any amendments or changes to said plans. Estimates to Main
Contractors only include a main Contractors discount if clearly stated on
the estimate.
ACCEPTANCE
OF ESTIMATE / ISSUE OF WORKS ORDER / RIGHT TO CANCEL
Unless
works are subject to a written contract the following terms are applicable
for all general works:
We reserve the right to
withdraw our estimate, even if accepted, at any time until commencement of
work. Acceptance of our estimate does not guarantee a specific start date.
All start dates are negotiable and subject to change. While we can intimate
completion dates, we do not guarantee that all works will be finished by the
date given. We accept no responsibility for late completion of any works.
It is the clients responsibility to ensure that any required planning
consent or building warrant is in place prior to the start of the works. Although we try to provide continuity of work, we do not guarantee that
there will be tradesmen on-site at all times and as we supply emergency
cover for several contracts we hold, we reserve the right to remove our
labour to attend to these works at any time. Deposits may be requested for
larger jobs to cover initial supply of materials.
After acceptance of our estimate or from the date of authorising any works
to be undertaken on your behalf, the client can cancel acceptance or
withdraw authorisation to work within seven days from this date -
Please note that no goods will be ordered with suppliers during this period. Cancellation may also be acceptable without penalty providing we have not
ordered any non-returnable materials. If non-returnable materials (made to
measure windows, doors, etc.) are ordered and unable to be cancelled, these
items will be delivered and charged for. Stock materials purchased for agreed works
that require to be returned due to cancelation of works may be subject to a
restocking charge which will be passed on to the customer. If we cancel
other works to carry out works for you and these works are subsequently
cancelled a penalty may be charged amounting to no more than two full days
labour at current rates. Deposits can not be refunded if non-refundable
materials are ordered on the clients behalf.
It
is the Client (or their agents) duty to ensure that all necessary
permissions, if required, are in place prior to instructing any works by us.
This particularly applies to building warrants, planning permission and
works to listed buildings. If access is required through adjoining
properties, neighbours permission must be sought.
ADDITIONAL WORKS / DAY WORKS
Additional works
requested by the client will be charged at our current day works rate with
materials charged at trade price plus 20%. Additional works required due to
unforeseen circumstances will be estimated and only carried out if the price
is agreed. Day works rates are available on request.
PAYMENT
All accounts are due on
receipt of invoice date and always within 7 days, unless otherwise
negotiated. .Interest on overdue accounts will be charged at a rate of 3%
per month above Royal Bank of Scotland base rate. All legal and professional
fees and charges incurred in the collection of overdue accounts will be
charged. Complaints/disputed
items should be notified in writing to our office within 7 days from receipt
of invoice. A deposit may be required when non-returnable or made to measure
goods are to be ordered. Requests for interim payments may be made for
larger priced contracts. We will generally produce an invoice when an
approximate value of £2,500.00 of work has been carried out. We reserve the
right to withdraw our labour until interim payments have been made.
INSURANCE & GRANT WORK: If all or part of the account is to be settled by
your (or a third party) insurance company, this does not change our due date
unless payment is to be made direct to us by the insurance company. Delays
in payments from your insurance company cannot be passed on to us and
payment of the account is not subject to receipt of insurance company
cheques. These terms also apply to local authority grants.
RETENTION OF TITLE
The ownership of the goods
and materials supplied shall remain the property of W.S.Z. Joiners until all
relative invoices are paid in full. In the event of default of payment, access will be allowed to recover said goods and materials. The
responsibility of the goods will pass to the purchaser on delivery to site.
Goods returned, no longer fit for purpose will be charged in full. Only
goods that are accepted as a return by our suppliers will be refunded
(subject to re-stocking charge). If part payment has been made, this will be
credited to any labour charge first, before remainder (if any) being
allocated to the goods supplied.
OUR COMMITMENT AND GUARANTEE
All work carried out
by Time Served Tradesmen and covered by Public Liability Insurance. All work
is guaranteed for a period of one year. Goods supplied are guaranteed for
one year. Certain goods may carry an extended manufacturers guarantee or
warranty. The guarantee will not take effect until full payment has been
received. Guarantees do not apply to goods that have not been supplied by W.S.Z. Joiners. Guarantees are not transferable unless specifically
requested and given in writing. All work on customers own materials are carried out at the
customers own risk. Guarantee of materials fitted in an external environment
will only apply if the materials have been painted/treated by a recognised
professional tradesman. It should be noted that timber is a natural product
and is subject to movement (shrinkage and expansion) depending on it’s
surrounding conditions. |